You can contact Powerball.net with any queries you might have regarding South Africa PowerBall. You may be able to find what you are looking for in the answers to our Frequently Asked Questions, which cover topics from how to play to claiming prizes. If you still need assistance, choose from the options below to contact us:
Please pick one of the following options so we can better answer your question:
I’ve won the PowerBall jackpotHow did you win?
I purchased my PowerBall ticket onlineIf you purchased a ticket online, you will need to contact the organisation from which you bought the PowerBall ticket.
If you still have any questions, please send an email to the following address:
If you bought a PowerBall ticket from a store, you can claim prizes up to R2,000 at a retailer, and prizes between R2,000 and R50,000 at a post office. Larger prizes must be claimed from one of the regional offices of the operator, Ithuba.
If you still have any questions, please send an email to the following address:
Unfortunately, this is a common lottery scam. You cannot win a prize for any lottery or contest you haven’t entered. Please visit the Scams page for more information.
If you still have any questions, please send an email to the following address:
Any PowerBall ticket bought from a store needs to be signed and kept in a safe place so that you can prove you are the rightful owner of the ticket. If you have lost or damaged a PowerBall ticket that might have won a prize, you should contact the operator as soon as possible.
If you have any other questions that are not answered on this page, please send an email to the following address:
