Powerball Logo

Contact Us

Get in touch with Powerball.net to query any subject relating to Powerball. You may find it helpful to read through the FAQs page, which provides answers to common questions about how you play the game or claim prizes. If you can’t find the information you are looking for, select one of the options below for more help.

Please pick one of the following options so we can better answer your question:

I’ve won the Powerball jackpot

I've won the Powerball jackpot

How did you win?

I purchased my Powerball ticket online

I purchased my Powerball ticket online

If you purchased a ticket online from Tatts or Lotterywest, you will be contacted regarding your win. If you played online through another vendor, you should contact the customer service team of the website you purchased your entry from.


If you still have any questions, please send an email to the following address:

contact@powerball.net

I purchased my Powerball ticket from a store

I purchased my Powerball ticket from a store

If you bought a Powerball ticket from a store, you can claim prizes of up to $500 directly from retailers in any state. Some regions allow you to claim larger prizes in-store, otherwise you must lodge a claim by mail or in person at an official claim centre.

If you still have any questions, please send an email to the following address:

contact@powerball.net

Someone told me I won the Powerball jackpot

Someone told me I won the Powerball jackpot

Unfortunately, this is a common lottery scam. You need to have played Powerball to be able to win a prize. Please visit the Scams page for more information.

If you still have any questions, please send an email to the following address:

contact@powerball.net

I've lost or damaged my Powerball ticket

I've lost or damaged my Powerball ticket

Any Powerball ticket bought from a store needs to be signed and kept in a safe place so that you can prove you are its rightful owner. If you have lost or damaged a Powerball ticket that might have won a prize, you should contact your lottery operator. By completing a form and providing as much information as you can about your ticket, the operator may be able to locate it in their system.

Other Question

Contact Details

If you have any other questions that are not answered on this page, please send an email to the following address:

contact@powerball.net

Reset

We noticed you're from USA! Would you like to view the USA Powerball section?

Yes, take me there! No thanks
×